Time Tracking for Professional Services

Track every billable hour.
Structured, approved, and
ready to invoice.

TrackingTime helps law firms, architecture studios, and accounting practices build a time record that holds up to clients, partners, and billing reviews, without adding work to the people who need to log it.

Start free
Trusted by 15,000+ teams

Used by companies worldwide

THE PROBLEM

Your firm bills less than your team actually worked.

A professional works nine hours on a Tuesday. The timesheet shows seven on Friday. That gap per person, across the firm, across the month, is revenue that was already earned and never billed.

accurate time reports

Unreliable records

Time logged from memory at the end of the week is incomplete.
The further the entry happens from the work itself, the more detail gets lost.
Hours go unrecorded because the capturing process happens too late.

track progress

Disputed hours

A time entry without a matter, a description, or a work type doesn't make it through a billing review. Clients audit invoices line by line and reject entries they can't contextualize. Records need to be specific enough to defend billing.

on time

Billing errors

Spreadsheet-based approvals leave no audit trail, no locked record, and no clean export. Each billing cycle starts with reconciliation.
The invoice reflects what someone assembled at month-end, not what was approved.

What Professional Service Firms Need to Track

Six things your billing depends on.

Logging hours is the starting point. What makes those hours billable is attribution, context, and a record structured to survive a billing review.

accurate icon
Time by client and matter

Every hour needs a home: the right client, the right matter or commission. Matter-level attribution at the moment of capture is what makes billing an export, not a reconciliation exercise.

work schedules icon
Billing rates by role and seniority

A senior partner and a junior associate work on the same matter at different rates. Tracking who did the work instead of just that work was done is what makes rate application accurate and automatic.

template icon
Required entry context

A logged hour without a description, work type, or matter reference is incomplete for billing purposes. The context that makes an entry defensible needs to be captured at the moment of logging, not reconstructed afterward.

dashboard icon
Estimated vs. actual by phase

For fixed-fee engagements, the margin question is hours logged against the phase budget. Phase-level tracking turns a fixed fee into a measurable commitment with an early warning when consumption runs ahead of schedule.

Billable vs. non-billable time

Internal meetings, business development, and firm administration consume capacity that never reaches an invoice. Separating billable from non-billable time shows where the firm’s hours actually go beyond client work.

Approval and billing status

Hours that exist but have not been reviewed and approved cannot close a billing cycle cleanly. Knowing which entries are pending, submitted, or approved (by person and by period) is what makes billing predictable and auditable.

Time Records

Keep time records your firm can stand behind.

How TrackingTime fits into your firm's workflow

No process changes required.
Set up your client and matter structure once, define required fields and billing rates, and let the team log time from the tools they already use.

As time is tracked, partners and billing coordinators gain visibility into matter consumption, entry quality, approval status, and hours by role and seniority, making it easier to catch gaps early, close billing cycles on time, and keep every client record accurate as work progresses.

list icon

Structure clients and matters

Create your client and matter hierarchy in TrackingTime, then add service types or phases, time estimates, and team assignments. Every tracked hour is automatically attributed to the right client and matter, so time data is billing-ready from the first entry.

time management icon

Track with the right context

Give each role the entry method that fits how they work: web app, mobile app, browser extension, or AutoTrack suggestions. Time is logged close to when the work happens, with required fields enforced at the moment of capture, not reconstructed afterward.

Define required fields and billing rates

Set which fields every time entry must include before it can be saved: client, matter, description, or work type. Add billing rates by user, project, or task. The policies and rates apply automatically to every entry from the moment the team starts tracking.

automation icon

Review, approve, and close cycles

Partners review submitted entries by person and period, approve or reject in bulk, and add comments to anything that needs correction. Approved entries are locked and exported as a structured, billing-ready dataset, with no manual reconciliation for the billing coordinator.

Built for law firms, architecture studios, accounting practices, and other professional firms that need billing-grade time records across every client matter, phase, and engagement.

BEFORE AND AFTER

Memory-based logs vs. billing-grade records.

See how law firms, architecture studios, and accounting practices move from incomplete, retroactive time logs to structured records that arrive at billing already attributed, approved, and ready to invoice.

Before TrackingTime

  • Hours are collected at the end of the week through email reminders and manual follow-ups.
  • Entries are logged without matter references, descriptions, or work types.
  • The billing coordinator spends days cross-referencing entries before the billing cycle can close.
  • Partners review time in spreadsheets with no audit trail and no locked record.
  • Invoices go out late, with entries the firm cannot defend if a client disputes them.

After TrackingTime

  • Required fields ensure every entry has matter, description, and work type at the moment of capture.
  • Billing rates are applied automatically by role, project, or service type.
  • Partners review and approve entries in bulk, with comments sent back on anything that needs correction.
  • Approved entries are locked with a full timestamped audit trail.
  • The billing coordinator exports a clean, structured dataset in one click, with no manual reconciliation.

Replacing end-of-week reconstruction with required-field tracking and approval workflows gives professional service firms billing-ready records without the month-end scramble.

Billing Operations

Built around the billing cycle.

From first time entry to final invoice, TrackingTime fits into the billing workflow professional service firms already follow. The team logs time with required context from any device, while partners and billing coordinators stay aligned on matter consumption, approval status, and billing rates in real time.

Billing rates that apply automatically

Rates are set at three levels: by user (default rate for that person), by project (matter or commission-specific rate), and by task (service-type rate). The most specific level takes priority. When a rate changes, prior entries stay at the rate that was active when the work was done. No manual calculation at billing time.

Client reporting without the export ritual

Share a live report link with clients showing hours by matter, phase, or service type for the billing period. The client sees what the firm decides to share, with no access to internal rates, other matters, or other clients. Disputes decrease when the data is visible before the invoice arrives.

Plans that scale with the firm

Most professional service firms start with Pro for billing rates, invoicing, and time policies. As approval workflows, expense tracking, and restricted project visibility become part of the billing process, Pro Plus adds the controls needed to manage a growing practice without adding administrative overhead.

Ensure every hour your firm works
is billed and accounted for.

Get started
Sign in with Google

FAQ

Frequently Asked Questions

Get answers to all your questions about our service and plans.

Does TrackingTime support different billing rates for different roles on the same matter?

Yes. TrackingTime applies rates at three levels: by user (the default rate for that person), by project (a matter or commission-specific rate), and by task (a service-type rate). The most specific level takes priority automatically. A senior partner on a general matter gets their user rate; if they work on a task with a different rate, TrackingTime applies that rate to those entries.

Does TrackingTime lock historical rates when a person’s billing rate changes?

Yes. When a rate changes, TrackingTime keeps all prior entries at the rate that was active when the work was done. A rate change in October does not affect September entries. The billing record reflects what was agreed at the time of the work, not the current rate.

Can TrackingTime handle fixed-fee and hourly billing at the same time?

Yes. Each project in TrackingTime has its own billing type. Fixed-fee projects track hours against an estimated budget and show real-cost vs. budget in real time. Hourly projects accumulate billable entries for invoicing. Both billing types run simultaneously across different clients.

Can TrackingTime require staff to fill in a description before saving a time entry?

Yes. TrackingTime’s policy engine lets firms define which fields are required before an entry can be saved: client, matter, description, work type, or any combination the firm needs. If an entry is missing a required field, TrackingTime prevents it from being saved. The structure is enforced at the moment of capture, not corrected afterward.

Can time entries be edited after they have been approved in TrackingTime?

No. Once a partner approves an entry in TrackingTime, it is locked. No retroactive changes are possible. If a correction is needed, the entry goes back through the review cycle with a comment explaining what changed. The audit trail is preserved throughout.

Does TrackingTime let partners review and approve time before billing closes?

Yes. TrackingTime’s approval workflow lets partners see all entries by person and period, approve or reject in bulk, and add inline comments to anything that needs correction. Rejected entries return to the timekeeper for resubmission. The full cycle is logged with timestamps.

Does TrackingTime keep a record of who approved each time entry and when?

Yes. Every action in TrackingTime’s approval workflow is timestamped and attributed: who submitted, who approved or rejected, when, and any comments made during review. This record is permanent and available if a billing decision is ever questioned.

Can TrackingTime share client-facing reports without giving clients access to the full workspace?

Yes. TrackingTime’s Shared Reports give clients a link to a live view of their hours by matter, phase, or service type for the billing period. No account is required. Clients see only what the firm decides to share, with no access to internal rates, other matters, or other clients.

Does TrackingTime update client reports automatically?

Yes. Shared Reports in TrackingTime update in real time as the team logs and approves time. The client opens the link and sees current data without any manual export or email from the firm.

Does TrackingTime require an existing project management tool?

No. TrackingTime works as the firm’s project and matter management system directly. Clients, matters, phases, and service types are created inside TrackingTime — the client to matter to task hierarchy is built in. If the firm already uses a PM tool, TrackingTime can integrate with it instead.

Is TrackingTime employee monitoring software?

No. TrackingTime does not capture screenshots, keystrokes, or screen activity. There is no location tracking. People record their own time, and partners and managers see what was logged and approved. This distinction matters for professional service firms where trust and autonomy are part of the working culture.