Great for time tracking, works the best with Chrome extension plus Android app.
I didn't use all the features available but for my needs it worked out perfectly. Their customer service is very responsive and polite when it comes to inquiries made.
Freshdesk Time Tracking
Track Your Time Right from Freshdesk
With the TrackingTime Extension for Chrome, Firefox, Safari, and Edge enhance Freshdesk with time tracking. Get automatic timesheets and enjoy TrackingTime’s in-depth analytics.
About freshdesk
Discover the power of Freshdesk, the leading online help desk software designed to enhance your customer support experience. Whether you're managing inquiries via email, phone, web, Twitter, or Facebook, Freshdesk simplifies the process for you. Forget the hassle of downloads or installations; with Freshdesk, there's no need to worry about server upgrades or patches. Plus, our innovative platform empowers your agents to provide top-notch support from any location. Experience seamless customer service with Freshdesk – your trusted partner for superior assistance. Boost productivity, enhance efficiency, and elevate your customer support to new heights!
https://freshdesk.com/Is TrackingTime easy to connect with Freshdesk?
Yes, there is no setup required. In just a few clicks, you can start tracking your time right from Freshdesk with the TrackingTime Extension for Chrome and Firefox.
How does Freshdesk time tracking work?
With TrackingTime’s timer you can keep track of your time right within your projects and tasks in Freshdesk.
Can I connect to Freshdesk using TrackingTime’s free plan?
Yes, TrackingTime allows you to connect with Freshdesk when you’re on the free plan.
What is Freshdesk useful for?
Working with Freshdesk helps you with team communication, meeting agendas, brainstorming, sharing files, and creating shared calendars, while keeping track of every hour by connecting with TrackingTime.
