
About freshdesk
https://freshdesk.com/Freshdesk is an online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server upgrades/patches and your agents can support customers from anywhere.
Is TrackingTime easy to connect with Freshdesk?
Yes, there is no setup required. In just a few clicks, you can start tracking your time right from Freshdesk with the TrackingTime Extension for Chrome and Firefox.
How does Freshdesk time tracking work?
With TrackingTime’s timer you can keep track of your time right within your projects and tasks in Freshdesk.
Can I connect to Freshdesk using TrackingTime’s free plan?
Yes, TrackingTime allows you to connect with Freshdesk when you’re on the free plan.
What is Freshdesk useful for?
Working with Freshdesk helps you with team communication, meeting agendas, brainstorming, sharing files, and creating shared calendars, while keeping track of every hour by connecting with TrackingTime.