Time Tracking for SupportPal

install

Track your time right from SupportPal

With the TrackingTime Button Extension for Chrome
enhance SupportPal with time tracking.
Get automatic timesheets and enjoy TrackingTime’s in-depth analytcs.

About SupportPal

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SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and more.

SupportPal has organisations, allowing multiple users from the same company to open and view tickets on behalf of others. There is also a strong focus on customer feedback, with the option to create customisable feedback forms. The frontend comes with a self-service area that lets you write content that the user can view and use without needing to contact you.

A number of useful plugins and integrations are also available, including HipChat, Slack and WHMCS.
The pricing plans contain no limits or surprises, it's competitive and is the same no matter how many operators you have, you do not need to worry about incurring more costs as you grow. Read More

Is TrackingTime easy to connect with SupportPal?

Yes, there is no setup required. In just a few clicks, you can start tracking your time right from SupportPal with the TrackingTime Extension for Chrome and Firefox.

How does TrackingTime for SupportPal work?

With TrackingTime’s timer you can keep track of your time right within your projects and tasks in SupportPal.

Can I connect to SupportPal using TrackingTime’s free plan?

Yes, TrackingTime allows you to connect with SupportPal when you’re on the free plan.

What is SupportPal useful for?

Working with SupportPal helps you with team communication, meeting agendas, brainstorming, sharing files, and creating shared calendars, while keeping track of every hour by connecting with TrackingTime.